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Prof. Dr. Susan P. Williams
Prof. Dr. Petra Schubert
Assoc. Prof. Dr. Catherine Hardy
Söhnke Grams
Expertise
Topics
Benefits Realisation Management (BRM)
Enterprise Collaboration Systems (ECS)
Enterprise Resource Planning (ERP)
User Experience and Information Design (UXID)
Electronic Business Collaboration (EBC)
Business Process Management (BPM)
Enterprise Information Management (EIM)
Governance, Risk and Compliance (GRC)
Digital Workplace Design
Social Collaboration Analytics
Sociotechnical Change
Methods
B-ACE Framework
Expectations-Benefits Framework (exp-ben)
8C Model for EIM
Benefits Realisation from IT – BeRIT-Model
eXperience Method for Case Studies
Web Analytics Process Framework
Tools & Techniques
BeRIT Web Application
8C Evaluation Matrix
Services
Corporate Training & Workshops
Business Analysis
User Experience and Information Design Workshops
Design and Evaluation Services
Business Research
Resources
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