Business Process Management (BPM)


Business Process Management (BPM)

Business Process Management is about the identification, design, documentation, implementation, control and improvement of business processes. Holistic approaches to business process management do not only address technical issues (IT support of business processes) but especially organizational aspects, such as the strategic alignment, change management and the participation and motivation of process participants.

The University Competence Center for Business Process Management (UCC-BPM) is investigating the latest trends and challenges in the area of BPM. If you are interested in cooperating with our BPM experts, write to


Schubert, Petra (2007): Business Software as a Facilitator for Business Process Excellence: Experiences from Case Studies. Electronic Markets, 17 (3), 187-198.