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Prof. Dr. Susan P. Williams
Prof. Dr. Petra Schubert
Assoc. Prof. Dr. Catherine Hardy
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Benefits Realisation Management (BRM)
Enterprise Collaboration Systems (ECS)
Enterprise Resource Planning (ERP)
User Experience and Information Design (UXID)
Electronic Business Collaboration (EBC)
Business Process Management (BPM)
Enterprise Information Management (EIM)
Governance, Risk and Compliance (GRC)
Digital Workplace Design
Web Analytics
Sociotechnical Change
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B-ACE Framework
Expectations-Benefits Framework (exp-ben)
8C Model for EIM
Benefits Realisation from IT – BeRIT-Model
eXperience Method for Case Studies
Web Analytics Process Framework
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BeRIT Web Application
8C Evaluation Matrix
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8C Model
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Resource
8C Model
Professor Williams explains the 8C Model
In the following video Prof. Williams explains the 8C- Model:
by Susan Williams
Excel File 8C Evaluation Matrix
The Excel file provides a feature list that is sorted by the inner 4 Cs. It allows a comparison between company requirements and actual features of a tool and is meant to assist in the software evaluation process.
by Petra Schubert
