Enterprise Social Software

Different types of communities in Enterprise Collaboration Software

In this blog post I speak about three generic types of communities that we identified in our research on the use of Enterprise Collaboration Systems (ECS): (1) Organisational Entity, (2) Topic and (3) Project Community.

IRESS Model: A Contextual View on Requirements of Social Software

This blog post describes the IRESS Model, which has been developed by IBD experts to allow a contextual view at the Social Software requirements of companies.

Social (Software) Engagement Profiler (SEP)

In this blog post I explain the idea of a tool that can assess the dimensions of actual social software use of an individual (software) user.

Social Media and Enterprise Social Software – two very different concepts, don’t mix them in the discussion!

This blog post discusses the important difference between (public) Social Media and (company-internal) Enterprise Social Software.